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bonnieo81737543
Participant
July 16, 2018
Question

authorize my kobo that was authorized on an old computer and move to new computer

  • July 16, 2018
  • 1 reply
  • 197 views

I get the following error "you can only authorize this computer with adobe ID that has not previously been used to authorize any other computer or mobie device"

I am just setting up a new computer as the old one that the kobo was authorized on doesn't work

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1 reply

Nanaky
Participating Frequently
July 17, 2018

Windows:

    Close all applications.
    Press WINDOWS + R.
    In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
    Remove the Adept Folder.
    In the Confirm Key Delete dialog, click OK.
    Close the Registry Editor.
    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.
    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
    Open Adobe Digital Editions and reauthorize.