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Participating Frequently
January 23, 2016
Question

Authorize new device for books purchased from closed vendor Books on Board

  • January 23, 2016
  • 1 reply
  • 691 views

Adobe Digital Editions authorize process for new device does not accept closed vendor Books on Board. How can I open my downloaded, purchased acsm books on on my new computer?

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1 reply

Nanaky
Participating Frequently
January 25, 2016

Has you used the same adobe id how the first device?

sg245Author
Participating Frequently
January 26, 2016

Yes, I used the same ID on my new computer and the downloaded ADE authorized the books that Ihad  purchased from Amazon with no problem. The problem is that ADE refused to authorized only the books I purchased from the now closed Books-on-Board because that vendor is no longer on the approved list. I paid for these books and moved these e-books from my old computer, which was authorized to open them, to the new computer. How can I get ADE to authorize on my new computer those books purchased from the vendor that is no longer in business? HELP!

Nanaky
Participating Frequently
January 26, 2016

Has you authorize the eBooks with a Adobe ID or a other Vendor?