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Participant
March 2, 2021
Answered

Authorize new PC fails

  • March 2, 2021
  • 1 reply
  • 285 views

I have to move to a new PC.

Trying to authorize this PC, I get an error:

     Anmelde-ID/Kennw. f. ausgew. eBook-Anbieter ist falsch. Erneut vers.

translated:

     Login ID/password for eBook providers is incorrect. Try again.

Credentials are definately correct. Copy/Paste from PWD-Manager and no problem to authenticate with Adobe in the Web.

What can I do?

 

This topic has been closed for replies.
Correct answer Michael Hartnick

OK, I've deactivated 2FA - and it works.

😞    :-((

1 reply

Michael HartnickAuthorCorrect answer
Participant
March 3, 2021

OK, I've deactivated 2FA - and it works.

😞    :-((

Participant
March 20, 2021

I had exactly the same problem - and I couldn't believe that this should be the solution!!

BUT - yes, it works also for my account. I am so happy now, that I can move my DE to my new computer and can de-authorize my old one.

Thanks community :-))