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A
Andymahon
Participant
July 29, 2014
Question

Authorizing a Kobo e-reader for Adobe Digital Editions

  • July 29, 2014
  • 2 replies
  • 402 views

I am having trouble authorizing my Kobo e-reader for Adobe Digital Editions. As a result, I am unable to drag and drop epub files from my computer to my Kobo device. I have an Adobe ID, but when I attempt to complete the authorization process for my device, I receive a message stating "You can only authorize this computer with an Adobe ID that hasn't been previously used to authorize any other computer or device, Please try again."   I am not aware that I previously authorized and other computer or device. Any suggestions?

    This topic has been closed for replies.

    2 replies

    A
    alscouto
    Participant
    August 1, 2014

    I have the same problem. no solution yet

    D
    defaultp1r5tnq4xmfa
    Participant
    November 15, 2020

    same problem, solution nowhere to be found

    suefenton
    suefenton
    Participant
    August 1, 2014

    I am having the same trouble and been directed to the forum, all I see is you having same problem so what is the answer Adobe  great help

    A
    AndymahonAuthor
    Participant
    August 1, 2014

    I contacted Adobe Customer Service about the problem and the service representative said it was a "technical question" and could be addressed by the Forum participants, which, according to the Adobe website, include "experts".

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