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Participant
July 27, 2013
Question

authorizing a new computer

  • July 27, 2013
  • 3 replies
  • 514 views

I get an error message when I try to authorize my computer to download ebooks wich I have purchased

    This topic has been closed for replies.

    3 replies

    Inspiring
    July 28, 2013

    Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

    Unfortunately, it often then gives misleading error messages about what is wrong.

    A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.


    This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).

    Restart ADE, and then reauthorize with your (old) Adobe ID.


    MichaelKazlow
    Legend
    July 27, 2013
    Claudio González
    Legend
    July 27, 2013

    I think that your question is more related with Digital Editions:

    http://forums.adobe.com/community/adobe_digital_editions

    This is the Reader forum.