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Participant
March 20, 2014
Question

Authorizing Adobe Digital Editions

  • March 20, 2014
  • 1 reply
  • 1407 views

Just bought new laptop. Downloaded Adobe Digital Editions. Tried to authorize. Received error message that same Adobe ID cannot be used on diff computer.

Not had this issue before since used ADE on both desktop and old laptop. Only have the one eMail address to use as Adobe ID.

How do I authorize

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1 reply

Participating Frequently
June 15, 2014

Hi there,

              The one thing with Adobe Digital Edition is, it is for limited devices.
              When you tried to authorize your device with your adobe id of digital edition, it would have not worked.

              Not to worry, you can just through the de-authorize and re-authorize steps to keep your email address working for the device.

              .

              In Adobe Digital Edition (ADE), if you press Ctrl+Shift+D (Windows) or Cmd+Shift+D (Mac) will remove the activation on your computer, and allow you to reactivate with a different ID or the same ID when you launch ADE again. 

              Press "Ctrl+Shift+E", this will bring up the "Device Deactivation" dialog.

              Select your Reader and deactivate it.

              Unplug and replug your Reader

              The Device Authorization dialog should show up, and you can authorize again with your Adobe ID.

               .

               In case if the above steps do not work, you can surely approach Adobe trained agents on adobe.com Monday to Friday on working hours and you will come out with smiling face.

June 20, 2014

THANK YOU!  THANK YOU!  THANK YOU!!

Was finally able to authorize my computer.  Was getting ready to pull my hair out.

Participating Frequently
June 20, 2014

You are most welcome.
Nice to see you happy

At any point of time, you face any issue you can contact Adobe customer service on Adobe digital edition.


Take care