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steves46984898
Participant
May 20, 2019
Question

Authorizing my laptop?

  • May 20, 2019
  • 1 reply
  • 143 views

I'm trying to authorize my laptop to run Adobe Digital Editions, but I'm getting the following error message:

Activation Server Error

CODE: E_AUTH_NOT_READY

What should I do to proceed?

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    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    May 22, 2019

    Windows:

        Close all applications.
        Press WINDOWS + R.
        In the Open text box, type regedit and then press Enter. The Registry Editor opens.
        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
        Remove the Adept Folder.
        In the Confirm Key Delete dialog, click OK.
        Close the Registry Editor.
        Open Adobe Digital Editions and reauthorize..

    Macintosh:

        quit Adobe Digital Editions.
        Navigate to /Users/Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
        Open Adobe Digital Editions and reauthorize.

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