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C
Caroleadobe
Participant
May 1, 2019
Answered

Autorisation impossible Adobe Digital edition

  • May 1, 2019
  • 2 replies
  • 2771 views

Bonjour,

J'ai changé d'ordinateur et depuis il m'est impossible de me reconnecter avec mon Adobe ID sur le nouvel ordinateur.

J'ai changé mon mot de passe, celui-ci fonctionne sous ADOBE mais pas sous Adobe digital editions.

Le message d'erreur apparait:

"ID ou mot de passe incorrect pour ce fournisseur d'ebook. Réessayez"

Qqn peut m'aider?

Merci d'avance

    This topic has been closed for replies.
    Correct answer Nanaky

    ADE seems problems with Umlauts and special characters. Try with Letters (big und small) und numbers!

    2 replies

    T
    TimFusion
    Participant
    July 7, 2020

    It also does NOT work with Two-factor authentication turned on (at least, not with an authenticator app).
    I had to turn 2FA off to be able to log in to ADE.
    This should be mentioned somewhere when logging in.

    Nanaky
    NanakyCorrect answer
    Participating Frequently
    May 3, 2019

    ADE seems problems with Umlauts and special characters. Try with Letters (big und small) und numbers!

      C
      CaroleadobeAuthor
      Participant
      May 4, 2019

      Thank you very much!!

      It's all right

      B
      Bibliotheque8*
      Participant
      May 13, 2020

      Bonjour Carole 

      j'ai le meme problème,peux tu me traduire en français svp

       

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