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A
Anonymous
July 19, 2013
Question

Autorizar computador com ID

  • July 19, 2013
  • 1 reply
  • 418 views

formatted my computer and when I went to the authorization of the computer with my ID gave this message: You can only authorize this computer with an Adobe ID which has not been previously used. what should I do now?

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    1 reply

    S
    sjpt
    Inspiring
    July 20, 2013

    Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

    Unfortunately, it often then gives misleading error messages about what is wrong.  (I don't think ADE2.0 went through any product test.) 

    The message you have seen is a common incorrect message.

    Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).

    Restart ADE, and then reauthorize with your Adobe ID.

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