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Participant
January 23, 2024
Question

Can not authorize ADE

  • January 23, 2024
  • 2 replies
  • 128 views

I am having problems authorizing my computer to ADE. It says i have incorrect username or password.
I have a corporate adobe ID and have installed ADE on my job computer, but I do not seem to be needed to use password when signing in on other Adobe apps, when trying to change the password I get an error (but doesnt say what error). I have tried with my private adobe ID as well, but still; incorrect password or ID. 

Does anyone know what may be the problem here? I have asked my IT department but they seem to be clueless as well..

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    2 replies

    Participant
    January 23, 2024

    Solved it after tonnes of google searches. It is now authorized via my private ID, and with a password conaining only letters and numbers, no special charachters. 

    Participant
    January 23, 2024

    I have the same problem. I cannot authorize Digital Editions but I can log into Adobe account with no problems.