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Participant
July 27, 2013
Question

Can someone reset my account?

  • July 27, 2013
  • 1 reply
  • 299 views

When I tried to authorize my nook, I received a message that said I had too many computers activated.

    This topic has been closed for replies.

    1 reply

    Inspiring
    July 27, 2013

    Adobe Live Chat: http://www.adobe.com/support/chat/ivrchat.html

    They can reset your authorizations, and then you must reauthorize any devices you still need.

    (Unfortunately, Adobe haven’t got round to an admin website for viewing and editing authorizations.)

    Some of the representatives haven't been properly trained and don't know what to do (and claim there is nothing they can do);

    in that case the only way seems to be to give up that chat and try another session hoping for a properly trained representative.