Skip to main content
A
Anonymous
September 22, 2014
Question

Can't access books with ADR...

  • September 22, 2014
  • 1 reply
  • 457 views

'm getting the following error with an e-book I purchased over a year ago and that I use to teach..."Error has been detected.  Activation Server error - code E_ACT_NOT_READY.  Digital Editions encountered an error on the activation server.”  What's going on? I've reloaded Adobe Digital Reader but I still get the same message.

    This topic has been closed for replies.

    1 reply

    S
    Adobe Employee
    shreya
    Adobe Employee
    September 23, 2014

    Please use ADE 4.0

    If you remember authorization credentials, then you can do the following:

    Erase authorization by:

    Go to: Help -> Erase authorization,

    and follow the dialog boxes

    Once authorization is erased, now you can activate ADE again with same id:

    Help-> Authorize computer.

    Once authorized, you should be able to open your ebooks.

    Hope this works.



    A
    Anonymous
    September 24, 2014

    I did what you suggested.  Now it says I need a "Vendor id" to open the book.

    S
    Adobe Employee
    shreya
    Adobe Employee
    September 25, 2014

    You have to use authorization details that you used during the download of the book.

    Other credentials will not work as they are not mapped with your ebook.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices