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Participant
August 28, 2017
Question

Can't add to adobe digital 3.0

  • August 28, 2017
  • 1 reply
  • 160 views

I was having issues with the program so I uninstalled then reinstalled, but now whenever I try to add a book it gives me an error message 'Error! Check Activation.". But there's nowhere in the program or on my account that says anything about activation. What do I do?

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1 reply

Nanaky
Participating Frequently
August 28, 2017

Windows:

    Close all applications.

    Press WINDOWS + R.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Remove the Adept Folder.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.