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cameliaim
Participant
February 26, 2014
Question

can´t authorize computer

  • February 26, 2014
  • 1 reply
  • 418 views

Hello,

I bought some ebooks, but I need DE to read them, so I tried to authorize my computer, but it gives me error "wrong user ID and/or password", although I can log in on the Adobe website with these user&password. Has anybody a solution? Thanks a lot.

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    1 reply

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    digging4roots
    Inspiring
    March 5, 2014

    I had a similar problem. To ensure I wasn't making a typo, I used cut/paste. When that didn't work, I asked to reset my password (from within ADE). It actually took doing this twice before I got a working user id/password combination working both within ADE and on Adobe's web site.

    If that doesn't work, try:

    http://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html

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