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mimizacher
Participant
January 6, 2014
Question

can't authorize new computer or nook, error message: Activation Server Error, Code: E_AUTH_NOT_READY

  • January 6, 2014
  • 1 reply
  • 736 views

Unable to ACTIVATE NewComputer and Noo. Error message; Activation Server error, Code:E_AUTH_NOT_READY

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    1 reply

    A
    Anonymous
    January 6, 2014

    I have the same problem - and posted a question... but my question isn't even showing up. I get the same error message. I tried uninstalling ADE and even redownloaded a new installer - but it still doesn't work.

    Ultimately I want to associate my Nook - but it seems I need to solve this problem first.

    S
    sjpt
    Inspiring
    January 6, 2014

    Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

    Uninstalling and reinstalling does not help, and indeed installation can even trigger this state.

    Unfortunately, it often then gives misleading error messages about what is wrong.

    A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.

    Another is  "E_AUTH_NOT_READY"


    This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).

    Restart ADE, and then reauthorize with your (old) Adobe ID.


    In extreme cases on the mac, the following extra step has helped some people.  Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0

    A
    Anonymous
    January 7, 2014

    That worked. Thanks!

    Now I need to get it to "see" my Nook. I connect it, and nothing happens - and I don't see any menu item to "authorize device".

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