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joncsolomon
joncsolomon
Participant
September 13, 2016
Question

Can't authorize PC with current ID

  • September 13, 2016
  • 1 reply
  • 185 views

I have been using ADE with my iPads and have a book checked out. I now want to read it on my PC but the Windows version won't let me authorize it with my current Adobe ID. How can I resolve this issue so I can see the same content on all my devices?

    This topic has been closed for replies.

    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    September 14, 2016

    Which error message you get exactly?

    joncsolomon
    joncsolomonAuthor
    Participant
    September 17, 2016

    Eventually found the answer on here. Had to ctrl-d to deauthorize the no-id authorization before it would accept my  adobe id. This is not at all obvious. You hace been nice if customer support could have spent 2 minutes telling me that instead of making me spend over an hour searching the forums.

    Nanaky
    Nanaky
    Participating Frequently
    September 19, 2016

    Ist a costfree product. In this point no firm was have a normal customer support for such a product :/

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