Skip to main content
Participant
April 21, 2019
Question

Can't authorizing my computer

  • April 21, 2019
  • 1 reply
  • 446 views

I am using a Mac and have an iPhone and amnestying iPad.  I am unable to authorize my computer so that I can use which  ever device that I need to use. 

I downloaded several books from Google. b When I try to authorize my computer I put I have tried to authorize like this

ebook vendor: Google

Email addressPassword. 

I have also tried

Ebook vendor ;Adobe

Email address

Password

I have a valid Google password and can sign in with it and also a valid adobe password and  an sign in with it but I get this message

"incorrect logon id or password  for the selected ebook vendor. please try again"

What other password might be required

thanks

Dan

    This topic has been closed for replies.

    1 reply

    Participant
    April 24, 2019

    I have this same problem on PC. I made sure the Adobe/google accounts are linked but no go. I can't authorize with a login, which means I can't use my google ebooks on an ereader device.

    Update: Nevermind, I have figured it out. You have to use the Adobe ID AND make sure a password is set in your Adobe Account. Not just try to use the google password.