can't transfer to Kobo, screen says user not authorized,

Question

when download book into digital edition, says can't transfer book to Kobo as user not authorized

sjpt · Answer

Make sure both ADE (digital editions) and the Kobo are registered with the same Adobe ID.

If ADE is registered, then you need 'Libraray/Authorize Device' (on ADE1.7.2) or 'Help/Authorize Device) (on ADE2.0) to register the Kobo.

If that doesn't work ...

Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

Unfortunately, it often then gives misleading error messages about what is wrong.

Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).

Restart ADE, and then reauthorize ADE with your Adobe ID.

After that, register the Kobo as above.

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