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christinad87099674
christinad87099674
Participant
July 1, 2019
Question

Cannot access books

I have an account with Next Step Prep which required me to download Adobe Digital Editions. I initially downloaded to my computer which has been running slow.

I tried to access the books from two other devices since Next Step‘s email said it would be accessible from multiple devices. However, I am unable to download any of the books. It says it is being used, which is confusing.

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    2 replies

    christinad87099674
    christinad87099674Author
    Participant
    July 1, 2019

    Please help! I have paid a lot for this study course but now I’m at a standstill! From the forum it looks as if someone else’s was reset pretty quickly!!

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    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    July 1, 2019

    Digital Editions is not my centre of competence, but I may call for assistance using a different channel if you do not get qualified help via Contact Customer Care !

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