Cannot access eBook on different devices with same Adobe ID

Hello,

I am currently trying to access an eBook on two devices. However, on the other device, I cannot access the eBook despite using the device being authorised with same Adobe ID. I see the eBook but it says 'author unknown' and I receive a pop-up clicking on it saying that I cannot access it. I have tried redownloading the eBook but it doesn't work - it says 'Unable to download. Error getting License. License Server Communication Problem: W_ADEPT_CORE_WRONG_DEVICE'.

Would appreciate any help!