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Susie_T
Susie_T
Participant
June 7, 2015
Question

Cannot add activation in 4.03 for OS X if one already exists

  • June 7, 2015
  • 1 reply
  • 435 views

I have a MAC Pro laptop with OS X and Digital Editions 4.03 installed.  I was able to activate it with my Adobe account and downloaded a file from Barnes and Nobel.  Then I attempted to download a file from Books-a-Million but it does not work.  I contacted them and they say I must activate using my BAM account.  The documentation for Digital Editions indicates it allows multiple activations but that option is grayed out in this 4.03  So I deleted 4.03, re-installed, and activated the Books-a-Million (BAM) account  That worked and I was able to download and read those books.  However I no longer can access anything from Barnes and Noble.  And worse, I've used up yet another Adobe activation of my six.

Help! I get ebooks from lots of on-line booksellers as well as the library.  I need more than one activation option.

This topic has been closed for replies.

1 reply

Dominic Michael
Adobe Employee
Dominic Michael
Adobe Employee
June 9, 2015

Please try the below workaround.

  1. Deactivate your BAM account
  2. Activate ADE using Barnes & Nobel account.
  3. Now try to open the books of BAM account
  4. Computer authrization dialog will be thrown
  5. Enter the valid BAM account details to authorize
  6. Now your ADE will be activated with multiple account

Hope this solves your problem.

Susie_T
Susie_TAuthor
Participant
June 11, 2015

‌Your advice is good but for some reason Barnes and Noble did not show up in the vendor list when I went to re-activate.

USing my Adobe ID for DE did not allow me to open BAM Books from the ASCM file.  They said I needed to use the BAM activation, so I de-activated adobe and activated BAM.  That worked after I deleted DE 4.03 And  re-installed.  Now I could open BAM, KOBO, and library books but not books from All Romance eBooks or Barnes and Noble. All Romance Books said to de-activate BAM and activate Barnes &Noble or Adobe ID.  Well, I deactivated BAM and was able to enter the Adobe ID again since the list of vendors did not include Barnes and Noble.  Now I can open all of the books already in my library for the listed vendors.  However, I did not test if I can open the ASCM files for all of them.  Actually I cannot yet figure out how to get a nook book onto this MAC.

TIs a mystery why this is so much trouble.

Susie_T
Susie_TAuthor
Participant
June 12, 2015

‌Barnes and Noble told me there is no app or program which supports downloading their books to a macintosh, only to iphone or ipad of the Apple products.

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