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MiaChau
Participant
Jul 11, 2014 7:48 PM UTC
Question

Cannot authorize my Sony Reader with my Adobe ID

The following error message keeps popping up:

Unable to authorize the device.
Please contact Sony customer support.

Error: E_AUTH_USER_ALREADY_REGISTERED.

I've already contacted Sony support and Kobo support, and they directed me to Adobe support. The reader is of model PRS-T2.

How do I solve this?

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    2 replies

    MichaelKazlow
    MichaelKazlow
    Legend
    Jul 12, 2014 8:16 PM UTC

    Moved to Adobe Digital Editions

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    Claudio González
    Claudio González
    Legend
    Jul 12, 2014 10:39 AM UTC

    You may find help in the Digital Editions forum, Adobe Digital Editions. This is the Adobe Reader forum, and I fail to see how your problem is related with Reader.

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