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barbarah77480444
Participant
May 4, 2022 9:30 AM UTC
Question

Cannot deauthorize ADE on Mac (no activation.dot file)

Hi everyone, 

I recently migrated to a new Macbook and ever since I have been unable to use Adobe Digital Editions. I am simply unable to authorize it. I get an error when I try it on the software. And when I look for the "activation.dot" file in my Application Support folder, I get nothing. There is no Digital Editions folder, there are no hidden files. Nothing. And now I'm stuck. 

Has anyone managed to find a solution for it? 

Thank you very much!
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    1 reply

    barbarah77480444Author
    Participant
    May 4, 2022 9:40 AM UTC

    One thing that did work was downloading an earlier version of ADE (4.0) but obviously this is not ideal. So I'd appreciate any help on this front. 

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