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A
Anonymous
March 29, 2010
Answered

cannot download ADE 1.7.2

  • March 29, 2010
  • 2 replies
  • 2417 views

Hi,

I have a bebook mini for a couple of months now and I'm very positive about it. Everything worked, including ADE!! For a few weeks now I got the Message that ADE had to be upgrated. I tried to download the new version of ADE, 1.7.2, but got everytime the failure notice:

C:\Program Files\Adobe\Adobe Digital Editions digital editions_win.zip naar C:\DOCUME~1\Hans\LOCALS~1\Temp downloaden

Downloaden mislukt: connecting to host

I couldn't use ADE anymore. Now I was given a choice, to download 1.7.2 or ADE couldn't be opened and closed immediately.

Finally I uninstalled ADE and tried to download it again, but this also didn't work. I kept getting the same failure notice.

Can anyone help me?

greetz lonneke

    This topic has been closed for replies.
    Correct answer

    You can get the standalone installer from http://www.adobe.com/devnet/digitalpublishing/ click on the link to "Digital Editions Stand Alone Installer"

    If that doesn't work you'll need to open up a support case: http://www.adobe.com/support/digitaleditions click on "Submit a web case", so that they can help you troubleshoot what's going on on your machine.

    2 replies

    E
    ewgeter
    Participating Frequently
    March 29, 2010

    I would suggest going to the support portal and submitting a case.  I did so last night and they sent reply this a.m. so maybe wil get

    a fix soon.  Good luck.  Sounds like this is a 'situation'.

    A
    Anonymous
    Correct answer
    March 29, 2010

    You can get the standalone installer from http://www.adobe.com/devnet/digitalpublishing/ click on the link to "Digital Editions Stand Alone Installer"

    If that doesn't work you'll need to open up a support case: http://www.adobe.com/support/digitaleditions click on "Submit a web case", so that they can help you troubleshoot what's going on on your machine.

    E
    ewgeter
    Participating Frequently
    March 29, 2010

    Did that as well, even after submitting case, and just heard bac from other

    correspondent that the instructions they sent were not for astak ezreader.

    So am just 'waiting', waiting' waiting.

    A
    Anonymous
    March 29, 2010

    Not all problems are the same as yours, so taking potential solutions for someone elses problem will not fix your problem (unless they indeed happen to be the same problem).  You should review the entire thread to see if it does indeed apply to you.

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