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Participant
March 24, 2015
Question

Cannot open adobe digital file on another computer

  • March 24, 2015
  • 1 reply
  • 162 views

My computer crashed and now I am trying to download the acsm file to a new computer. When I was trying to open it I am getting the message that UNABLE TO DOWNLOAD Error getting License. License Server Communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER. What can I do to read this file again ?

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    1 reply

    Mylenium
    Legend
    March 24, 2015

    You can't. That's the whole point of digital rights management - it's locked to your device. You have to contact the original book vendor and ask them if you may get another try or simply buy the book again.

    Mylenium