Cannot open book, get Copyright message

Forum|Forum|8 years ago
September 26, 2017
1 reply
739 views

Hello

I can't access my books on my reader, "this document is protected by copyright" message comes every time.

I can read them on my computer however.

I already watched with Sony (reader) and the problem is not coming from them.

It's been already 4 months that I'm asking for help. Can somebody, please, answer me?

Thank you.

This topic has been closed for replies.

Meenakshi_Negi

Legend

Hi Delphineb,

As you have mentioned above, you are not able to open the book on your Reader application.

Could you please confirm if you are using Adobe Digital Editions to read your book?

If not, are trying to open the book in Adobe Reader when you get this error message?

Is it an issue with some particular book?

Please provide more information about the issue.

We will be waiting for your response.

Regards,

Meenakshi

D

delphineb11860085Author

Participating Frequently

Hello,

Here some pics of my problems.

Thanks

2017-09-27 9:04 GMT+02:00 meenakshin83966505 <forums_noreply@adobe.com>:

Copyright created by meenakshin83966505
<https://forums.adobe.com/people/meenakshin83966505> in Acrobat Reader
- View the full discussion
<https://forums.adobe.com/message/9851118#9851118>

Meenakshi_Negi

Legend

Hi Delphineb,

Sorry for the delay in response.

As you have mentioned above, there is no picture attached to the last reply.

To add the screenshot here, please use the insert icon provided on the reply window as shown below:

Once you click on this icon, you get a small window.

Click on Insert Image and then browse the location where you have saved the screenshot file.

Select the file and click on Open > Insert Image.

Could you please also confirm the application name.

Regards,

Meenakshi

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