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Melakiyana
Participant
March 5, 2016
Question

Cannot read ADE books on kobo

  • March 5, 2016
  • 2 replies
  • 206 views

Worked fine yesterday. Today, "Oops! This document couldn't be opened. This document is protected by Adobe Digital Rights Management (DRM) and is currently not authorized for use with your Adobe ID. Please sign-in with authorized Adobe ID and try again." I have tried deactivating and reactivating my authorization for the device, but nothing is working.I have been following along on the other threads hoping something would come up, but since it hasn't, I am writing here. If this is some kind of wide spread issue that is being looked into, please tell us. I think not knowing is worse, because it leaves me wondering if there is more I could be doing.

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    2 replies

    Participant
    March 6, 2016

    I have exactly the same problem with my KOBO Glo. Can anyone help please?

    Melakiyana
    Participant
    March 5, 2016

    Even better. Tried uninstalling ADE from my computer and installing earlier version and now my computer won't even read the files. "E_ADEPT_INTERNAL" is the error message I have on my computer now when I try to access a book.