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Jun 26, 2020 2:32 PM UTC
Question

Cannot read my download

I've bought an ebook but I can't read when i download it using adobe digital edition

 

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    1 reply

    Participant
    Jun 26, 2020 4:58 PM UTC

    Hi,

    I have the same problem, but in my case I've already have an authorization only the program won't accept it for some books.

    This is what is says exactly (i translate): 

    "Impossible to download. Error in retrieving license. Problem of communication of server's licenses: 

    E_ADEPT_REQUEST_EXPIRED".

     

    I cancelled the authorization and then i did it again and for one book, even if the same message error appeared, it worked, and now I can read it! So I tried with other book but... nothing! Same error, nothing works.

    Why? Help, please!

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