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Participant
Dec 29, 2019 9:03 PM UTC
Question

Cannot read on Kobo Aura H20

I can open books on my Win 10 PC
My Kobo was unable to open ebooks downloaded via ADE (4.5)

So I de-authorised and went to re-authorise

It is telling me user/password is wrong

I have successfully logged in using those so I know they are correct (although I do use 2FA)

 

What do I do next?

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3 replies

ItsMikeEAuthor
Participant
Dec 29, 2019 9:35 PM UTC

I switched off 2FA and re-started ADE

Now I get the message "You can only authorize this computer with an Adobe ID that hasn't been previously used to authorize any other computer or mobile devices. Please try again"

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ItsMikeEAuthor
Participant
Dec 29, 2019 9:43 PM UTC

Uninstalled and reinstalled ADE

Removed Adobe Adept registry entries

Restarted ADE

Authorised Kobo

Now getting "Error getting License. License Server Communication Problem: E-GOOGLE_DEVICE_LIMIT_REACHED"

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ItsMikeEAuthor
Participant
Dec 30, 2019 10:08 AM UTC

Google were able to reset my device limit

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