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E
evanguelia
Participant
June 20, 2018
Question

Cannot see my ebooks in new laptop v4.5

  • June 20, 2018
  • 1 reply
  • 284 views

Hello,

I had a laptop with ADE v3.0 and my ebooks are still there

I got new laptop and installed V4.5

I have activated the SAME authorization account

But no eoboks there

Am not technical at all...

The ADOBE support cannot help

After 2 hours chatting, they advice to ask question here... where dozens of experts are providing answers within 24-48 hours...

I will be so glad ! :=)

Can someone help ?

Thanks

    This topic has been closed for replies.

    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    June 21, 2018

    Digital Edition can not sync from a older version.

    Go to your old system. Copy the My Digital Edition Folder under your Documents and insert it on the same plase of the new device. Then you should see all eBooks.

    K
    kellyh3641498
    Participant
    June 21, 2018

    i can not access the folder on my iphone?

    Nanaky
    Nanaky
    Participating Frequently
    June 22, 2018

    The way work only by desktop app not by mobile app.

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