Skip to main content
Participant
May 20, 2021
Question

Cannot use Adobe Digital Editions if 2FA is enabled on my Adobe Account

  • May 20, 2021
  • 1 reply
  • 146 views

I just installed ADE, was unable to authorize using my account. Was able to authorize just my computer, was able to authorize if I created a new account. The only difference was that my existing account has 2FA enabled.

 

I disabled 2FA, and was easily able to authorize.

 

Please fix this program so that 2FA is supported.

    This topic has been closed for replies.

    1 reply

    Known Participant
    June 10, 2021

    Very interesting.  I can only add that I too had to check if the 2FA was disabled. I had to do a complete uninstall -removal of key registriesn and then reinstall. I haven't tried enabling yet to see if I gain access. I will put your comments to memory. I only say interesting b/c tech told me to check on my account and it wassn't even enabled yet. So I think they are aware to some degree about disabling 2FA.  Anyhow, good observation.