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Participant
March 27, 2022
Question

Cant open acsm book

  • March 27, 2022
  • 1 reply
  • 156 views

I buy this book on google play books and export as acsm file to read in digital edition , i finished the import to digital edition but for some reason when i choose read it give me a notification about cant open and the book have a big red explanation mark in the corner 

can anyone help me  ?

 

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    1 reply

    Participant
    March 29, 2022

    I have this issue as well. I used my Adobe ID to authorize my Computer because ADE will not accept Google Vendor Credentials.

     

    The Adobe ID provides a uuid that does not match the book, since Google ID was used to validate the DRM at point of sale...

     

    I've contacted Google and they insist it must be resolved by Adobe. But I have yet to see Adobe respond to address this issue on the numerous posts about it over the years...