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cathyz97710532
cathyz97710532
Participant
June 9, 2015
Question

Cathy

  • June 9, 2015
  • 1 reply
  • 217 views

Downloaded a library book via Digital Editions.   However, when I try to open it on my PC it says  the book is protectged by Adobe Digital Rights Management and is not currently authorized for  use with my Adobe ID.   I have successfully downloaded library books previously.    I just bought some books from Kobo.   Has this upset some setting??

    This topic has been closed for replies.

    1 reply

    S
    Adobe Employee
    shreya
    Adobe Employee
    June 9, 2015

    This error comes when you previously downloaded the book with some authorization credentials.

    Now again if you try to download the book from same download link but current ADE authorization is different, you will receive this error.

    Solution:

    1. Make sure ADE is authorized with same credentials, as it was authorized when book was downloaded for the first time.

    Then this error will not come.

    cathyz97710532
    cathyz97710532Author
    Participant
    June 9, 2015

    Thank you so much.

    Cathy

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