"CE_COPY_NOT_ALLOWED - No permission to copy the book

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I got a virus on my computer and I lost everything. When I reinstalled Digital Editions and tried to load a book on to my ereader it comes up with the error message "CE_COPY_NOT_ALLOWED - No permission to copy the book" please help...anyone.

ebook
authorization
download
activation
digital_editions
adobe_digital_editions
kobo

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olgajean51

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Have the exact same problem... have tried uninstalling. have tried changing password... tried help desk at local library... very frustrating indeed!!! anyone know the answer?

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julieg89478718

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I have the same problem, spent 1 hour on phone to be told that the LA public library download is not covered by phone support. Someone out there please HELP

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