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tinas92585011
Participant
February 13, 2018
Question

Change email

  • February 13, 2018
  • 1 reply
  • 232 views

Hi, I hope someone can help me.  I signed up with an emailaddress I no longer use. Unfortunately I cant remember

the password or retreive it since I don't have access to that emailaccount . So I cant use the program now .

I can download and transfer books to my e-reader but when I want to open them, my e-reader asks for a password.

I made a new Adobe ID but it wont let me change the emailaddress. I am using windows 10 and uninstalled

the program, removed cookies and reinstalled but still not able to change anything.

This is driving me crazy for weeks now. I also tried ctrl shift d but still nothing.

Is there anyone able to help? Please

Thank you

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    1 reply

    tinas92585011
    Participant
    February 15, 2018

    Anyone please? I contacted Adobe by chat. They say they can 't help me and someone on the forum will.