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brunod30766451
Participant
May 12, 2015
Question

Changing Computer's authorization

  • May 12, 2015
  • 1 reply
  • 162 views

Hi,

When I want to change my computer's authorization and I click on the "continue Icon" the system asks me to connect using my Adobe ID and my Password, which I do ... then I get this:

I have tried several times (10 times on different dates) and I still get the same message.

How can I solve this knowing that my Adobe ID and Password do work perfectly on the Adobe website?

Thanks

    This topic has been closed for replies.

    1 reply

    S
    Adobe Employee
    shreya
    Adobe Employee
    May 13, 2015

    For this problem, you need to deauthorize and authorize ADE again.

    Launch ADE

    Help -> Erase authorization.

    ADE will be deauhorized.

    Now again AUTHORIZE ADE

    Help-> authorize computer.

    Error will be fixed !!

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