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Bessemans
Participant
April 20, 2014
Answered

changing the Adobe ID

  • April 20, 2014
  • 1 reply
  • 721 views

I changed my Adobe ID with my new E-Mail Address, however in the adobe editor the old E-Mail Address stays.


I deinstalled the old version of adobe editor, and downloaded the version 3.0 of adobe editor, however, the  problem stays the same.

I need a step by step handling  manual, how it should solve this problem.

KR

L. Bessemans

      This topic has been closed for replies.
      Correct answer kglad

      To change your Adobe ID in Adobe Digital Editions:

      Open Adobe Digital Editions > Select the Library view > Hold down Ctrl+Shift+D and Deauthorize your computer.  When finished, Adobe Digital Editions will close.

      Reopen Adobe Digital Editions and run through the setup assistant and enter the correct Adobe ID and password.

      If you have updated and entered the correct Adobe ID, the titles associated with this Adobe ID will now be viewable.

      1 reply

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      April 20, 2014

      what adobe editor?  is that a pdf editor?

      if you're not certain of the product's name, click help>about.  attach a screenshot showing that panel, http://forums.adobe.com/message/4209263#4209263

      B
      BessemansAuthor
      Participant
      April 20, 2014

      I mean Adobe Digital Editions 3.0, this is the platform were you download e-books in EPUB Format

      kglad
      Community Expert
      kgladCommunity ExpertCorrect answer
      Community Expert
      April 20, 2014

      To change your Adobe ID in Adobe Digital Editions:

      Open Adobe Digital Editions > Select the Library view > Hold down Ctrl+Shift+D and Deauthorize your computer.  When finished, Adobe Digital Editions will close.

      Reopen Adobe Digital Editions and run through the setup assistant and enter the correct Adobe ID and password.

      If you have updated and entered the correct Adobe ID, the titles associated with this Adobe ID will now be viewable.

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