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A
Anonymous
January 13, 2016
Answered

Check activation

  • January 13, 2016
  • 2 replies
  • 527 views

I use Windows version 10 and have just installed the newest version of ADE. I have registered myself and authorised the PC. When I try to download a ebook I got an error named Check activation. Has anybody a clue? Thanks in advance.

    This topic has been closed for replies.
    Correct answer AadeshSingh

    Hi eijky,

    Please try de authorizing and then re authorize(do this only if you remember your ID and password). Hope this helps.


    Regards,

    Aadesh

    2 replies

    H
    hught58
    Participant
    February 1, 2016

    Hi,

    I have a similar problem to the original post. I've just installed Digital Edition 4.5 on a Windows 10 system, and I'm getting the "Error: Check Activation!" message.

    However, when try to de-authorize as suggested I get the following error:

    "Unable to Erase Authorization. Please try again after some time."

    I've been trying on and off for several days now and I always get this message.

    I don't know if it's relevant, but when I installed DE 4.5 it said it had detect a previous version and was importing my ebooks and settings. I haven't used Digital Editions for a while so the previous version must have been several years old, and would have been installed before I ungraded from Windows 7 to Windows 10.

    Any help appreciated.

    Hugh

    AadeshSingh
    AadeshSinghCorrect answer
    Participating Frequently
    January 13, 2016

    Hi eijky,

    Please try de authorizing and then re authorize(do this only if you remember your ID and password). Hope this helps.


    Regards,

    Aadesh

    A
    Anonymous
    January 13, 2016

    Thanks very very much Aadesh, that have helped!

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