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taozibub
taozibub
Participant
September 24, 2017
Question

Check Activation

  • September 24, 2017
  • 1 reply
  • 251 views

Recently, my Digital Editions stopped working completely, and would no longer open. I tried restarting my laptop, verifying files, all of that, and it still would not open. Upon uninstalling and reinstalling, every time I try and add a book to Digital Editions, I get an "Error! Check Activation" message. My computer and Digital Editions are registered, and I have absolutely no idea how to open books anymore. In desperate need to know how to fix this, as I use Digital Editions a lot for my work, and I am now seriously behind due to the application not working, and now even more behind due to this. Thanks.

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    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    September 25, 2017

    Windows:

        Close all applications.

        Press WINDOWS + R.

        In the Open text box, type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Remove the Adept Folder.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize..

    Macintosh:

        quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

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