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elizabethw28882416
elizabethw28882416
Participant
April 11, 2018
Question

computer authorization

  • April 11, 2018
  • 1 reply
  • 416 views

I want to use ADE to transfer a book from the library to my Nook. I downloaded ADE and am trying to authorize the product on my computer. It asked for my adobe ID and password which I entered. An error message appears saying that one or the other is incorrect. They are both correct. In fact, I can sign on the the general adobe site using the same ID and password. ?????? How can I resolve?

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1 reply

G
gagorial
Participant
November 27, 2018

I had the same problem. I solve that changing "¡" for "i".

Please, try to change the password using only common characters displayed at English keyboard. Also disable 2 steps authorization.

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