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designerJT
designerJT
Participant
January 3, 2015
Question

Connection Error: DE could not connect to the activation server. Pls make sure u r connected to the internet.

  • January 3, 2015
  • 2 replies
  • 429 views

Yes, I am connected... how else could I write this?

Adobe chat doesn't help. Adobe Tech doesn't help!

I purchased a book and I want to read it!!!  HELP!

Also, since this is the first book I have downloaded there is not "de-authorize" option.

Thanks.

    This topic has been closed for replies.

    2 replies

    cdm6
    cdm6
    Participant
    January 4, 2015

    I am also having this error. I uninstalled 4, installed 3 and nothing. I upgraded to 4 and still it tells me to make sure I'm connected to the internet.  I was actually using an older version (2.something) before upgrading to 4.  Trying to download a book from the library I rec'd the message the I wasn't connected.  I unauthorized my pc and when I went to re-authorize, adobe reader is unable to connect for authorization. 

    designerJT
    designerJTAuthor
    Participant
    January 4, 2015

    I am not a tech... I just posted what worked for me. I authorized my computer while in DE 3.0 and added the book while in 3.0 then upgraded to 4.0

    Good Luck.

    R
    readingJenn
    Participant
    January 4, 2015

    I am also having the same issue.  Following to see if you get an answer.

    designerJT
    designerJTAuthor
    Participant
    January 4, 2015

    yes... uninstall 4.0... go to download site... scroll down and download 3.0install 3.0 and authorize computer than you can upgrade to 4.0

    Connection Error: DE could not connect to the activation server. Pls make sure u r connected to the internet.

    created by readingjenn in Adobe Digital Editions - View the full discussionI am also having the same issue.  Following to see if you get an answer. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7063023#7063023 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7063023#7063023 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Adobe Digital Editions by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

      R
      readingJenn
      Participant
      January 4, 2015

      Thanks, designerJT.  I uninstalled 4 and installed 3 and it let me authorize my devices. I haven't bothered to upgrade back up to 4, since it's working now.

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