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chooxuanwing
chooxuanwing
Participant
Oct 30, 2017 4:11 PM UTC
Answered

Connection Error Detected

Error "Digital Editions could not connect to the fulfillment server. Please make sure you are connected to the internet.".

This is the error which appears whenever I try to download a ebook .acsm file. My computers internet connection works just fine, I tried it on wifi and mobile data but this error still appears.

    Nanaky
    NanakyCorrect answer
    Participating Frequently
    Nov 2, 2017 7:46 AM UTC

    Has you check if date and time set right? If yes has you check your securitry software?

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    4 replies

    Anonymous
    Nov 5, 2017 3:18 AM UTC

    My phone and la

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    Nanaky
    NanakyCorrect answer
    Participating Frequently
    Nov 2, 2017 7:46 AM UTC

    Has you check if date and time set right? If yes has you check your securitry software?

    Translate
    chooxuanwing
    chooxuanwingAuthor
    Participant
    Nov 4, 2017 6:23 AM UTC

    My time is correct, i think it was the problem of my firewall. After I added an exception for it, I was able to download it

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