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Pia29648681220o
Participant
May 20, 2023
Question

Could not connect to the activation server.

  • May 20, 2023
  • 1 reply
  • 280 views

Hi, I have been trying for weeks on two different devices (Win11) to authorize Digital Editions. Everytime I get the error message:

Digital Editions could not connect to activation server. Please make sure you are connected to the internet.

 

I have read through every single post on the internet I can find and nothing seems to work. I cannot believe that this is still an issue with no fool proof work around and Adobe support is no help.

 

I have tried in no particular order all the following

-creating a new Adobe ID

-modifying the registry, deleting the Adept key

-turning firewall off

-allowing ADE through the firewall

-ADE versions 3.0, 4.0 and 4.5

-mobile network through hotspot, wifi, and wired connection

-computer time and date is correct

-authorizing without an ID

 

Please, I would be grateful for any solutions.

 

This topic has been closed for replies.

1 reply

P
Pia29648681220oAuthor
Participant
June 1, 2023

Hi, I will answer my own question in case it helps anyone. After weeks of struggling with this I decided to try authorizing my computer at a friends house and it worked immediately. No errors or problems. Clearly their home network settings are different to mine but I can't pinpoint what the difference is.

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