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johnb83653569
johnb83653569
Participating Frequently
Oct 22, 2015 8:42 PM UTC
Question

could not connect to the fulfilment server

‌

The following message is appearing,

'Connection Error Detected

Digital Editions could not connect to the fulfilment server. Please make sure you are connected to the Internet.'

Please note, I have an internet connection. I have an iPad 2 version 9.0.2 (13A452)

Adobe Digital Editions version 4.5.126999

This topic is closed to new replies. Start a new post to keep the conversation going.

19 replies

michelleg89882280
michelleg89882280
Participant
May 30, 2018 5:30 PM UTC

Thank you everyone- same issues, just downloaded Bluefire and Viola I can now read the download on my iPad

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lalee24601
Participant
Jul 21, 2018 6:27 PM UTC

How interesting that this is a 3 year old problem! I just read through the posts and got Bluefire to work on an iPad 6 for our local library downloads. However, it took a while because our library website instructs us to use Adobe Digital Editions - which still results in the server connection error. I'm happy that this solution works, but it seems like a long wait to get Adobe's own app functional. Thanks, everyone!

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GregZone
Participant
Mar 26, 2018 2:07 AM UTC

Exact same issue with my PDF library loan book, which required Adobe Digital Editions.

Installed ADE on my Mac ok, and was able to read the book, but I wanted to read on my iPad.

Installed ADE on iPad and authorised with the same Abode ID with sync selected, and would just show placeholder for book. Selecting it would always just show the "cannot connect to fulfillment center" error.

I even tried directly copying the book into ADE App file share, via iTunes. Same error.

Then after finding this thread, I tried the Bluefire App. Copied the PDF from my Mac ADE folder directly into the Bluefire App file share, via iTunes, and awesome! Problem solved!

So thanks.  iOS ADE is an Adobe joke.

Bluefire Reader App solves this problem for iPad reading!

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    juliuspw3
    Participant
    Jan 29, 2018 9:46 PM UTC

    The bluefire app did the trick for me as well.

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    kMas
    Participant
    Feb 18, 2018 7:28 AM UTC

    In the end, i couldnt access my ebook on my iPad via ADE either!!! I downloaded Bluefire but I read that you have to transfer the ebook from Dropbox first. I downloaded Dropbox too, but cant figure out how to transfer the book from the Google Play Store library to Dropbox, as the only option I can see is "download to EPUB", which is compatible with ADE. Any suggestions? Although I have the book in ADE on my laptop, I use my iPad to cook from, as my laptop wont fit on the kitchen work surfaces with all the kitchen equipment! This is very frustrating!!! 

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    frankm48209935
    frankm48209935
    Participant
    Jul 25, 2017 3:17 AM UTC

    Bluefire did the trick for me!

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    Anonymous
    May 12, 2016 11:44 PM UTC

    Hi john

    i was having the same problem with adobe digital edition on my ipad. Im not sure if you have already found a solution to your problem but i found that downloading the bluefire reader app helped me, it uses your adobe id to log in and i was able to download the ebook i was having trouble with.

    i hope this helps  

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      kimbrum
      kimbrum
      Participant
      Feb 14, 2017 10:11 PM UTC

      Update on bluefire, today all of a sudden I cannot open epubs on Bluefire App and it asks for me to sign into Adobe Digital Editions which I have done.  I downloaded Adobe Digital Editions onto ipad and I get the error "cannot connect to fulfillment center, must have internet" which I do.  The only way to get these now on Ipad is to manually move the books to Bluefire App through Itunes and syncing.

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        johnb83653569
        johnb83653569Author
        Participating Frequently
        Oct 23, 2015 6:26 AM UTC

        iOS 9.1

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        Nanaky
        Nanaky
        Participating Frequently
        Oct 23, 2015 6:31 AM UTC

        Check his:

        • clock time
        • date
        • time zone

        Can you open on his device this Link? http://adeactivate.adobe.com/.

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        johnb83653569
        johnb83653569Author
        Participating Frequently
        Oct 23, 2015 6:39 AM UTC

        time: 5.38pm

        date: 23rd October 2015

        time zone: AEDT (Australian Eastern Daylight Time)

        the link opens  to a blank page with 'Welcome to Digital Editions" written at the top

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        Nanaky
        Nanaky
        Participating Frequently
        Oct 23, 2015 6:11 AM UTC

        Which operating system you used?

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