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Participant
March 25, 2020
Question

DE Keeps Crashing when I Upload Books to it

  • March 25, 2020
  • 1 reply
  • 277 views

Whenever I upload a book from my local library, ADE crashes. I need to force quit out of it every time and every time, the book is not uploaded into the software so I can't transfer it to my Kobo.

- I've tried with different books.

- I've changed from 3.0 to 4.5, to 3.0, to 4.5

-I've authorized and deauthorized many many times.

- I've disinstalled, reinstalled...

- I've downloaded the book as a file, then tried to upload it.

- I've tried to add it automaatically as it downloads (open with)

 

If it helps any, the look of the software has changed too. (bookshelves are gone??)

(This is while crashed. The book shows as being there, but I need to force quit and it'll be gone.)

Help?

(It works on my husband's computer though.)

    This topic has been closed for replies.

    1 reply

    Participating Frequently
    June 8, 2021

    I have exactly the same issue, did you find the solution?

     

    Hello Adobe, are you there?

    Participating Frequently
    June 8, 2021

    I found the solution, find "My digital edition" file on your computer and erase it.

    eclips1stAuthor
    Participant
    June 8, 2021

    Wish I had found that answer then! 
    what I ended up doing is downloading the book through the Overdrive app on my Kobo. 
    as a bonus, this way I get reading stats like when you buy books.