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A
Anonymous
March 10, 2015
Question

Deactivate broken device

  • March 10, 2015
  • 1 reply
  • 269 views

How do you deactivate a broken device to so that the new device can be activated?

    This topic has been closed for replies.

    1 reply

    S
    Adobe Employee
    shreya
    Adobe Employee
    March 11, 2015

    You can try to activate new device. If number of authorizations are less than permissible limit, your new device will be activated.

    A
    Anonymous
    March 11, 2015

    I have already tried this...the message says to contact customer support...contacting customer support provides this option. So how do you deactivate the old devices?

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