Somehow my desktop got activated with an old Adobe ID that is associated with an email/password I no longer have. I can only see instructions on how to deactivate by having a code sent to the associated email...which I no longer have. Adobe denies that the computer is associated with that email, but Digital Editions says it is... Any clue how I can rectify this and get it activated with the new Adobe ID?
Hi,
Please follow the steps below :
Windows:
Close all applications.
Choose Start > Run.
In the Open text box, type regedit and then press Enter. The Registry Editor opens.
In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
Select the Adept key.
Choose File > Export.
In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
Right-click the Adept key and choose Delete.
In the Confirm Key Delete dialog, click OK.
Close the Registry Editor.
Open Adobe Digital Editions and reauthorize.
Macintosh:
quit Adobe Digital Editions.
Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Open Adobe Digital Editions and reauthorize.
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
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