Skip to main content
Participant
September 20, 2018
Question

Deauthorising an account without the password

  • September 20, 2018
  • 1 reply
  • 187 views

I need to authorise my account on a laptop that was previously used by another member of staff. Currently, it is authorised to her account and requires her password to erase the authorisation but I do not have access to this. Is there a way i can get around this?

This topic has been closed for replies.

1 reply

Nanaky
Participating Frequently
September 24, 2018

Windows:

    Close all applications.
    Press WINDOWS + R.
    In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
    Remove the Adept Folder.
    In the Confirm Key Delete dialog, click OK.
    Close the Registry Editor.
    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.
    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
    Open Adobe Digital Editions and reauthorize.