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trold1997
Participant
June 26, 2018
Answered

Deauthorize

I can't open a book, and I can't deauthorize my accont.. It say I need to wait.. I have a mac.. What to do?

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    Nanaky
    NanakyCorrect answer
    Participating Frequently
    June 27, 2018

    Windows:

        Close all applications.
        Press WINDOWS + R.
        In the Open text box, type regedit and then press Enter. The Registry Editor opens.
        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
        Remove the Adept Folder.
        In the Confirm Key Delete dialog, click OK.
        Close the Registry Editor.
        Open Adobe Digital Editions and reauthorize..

    Macintosh:

        quit Adobe Digital Editions.
        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
        Open Adobe Digital Editions and reauthorize.

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    4 replies

    Lashawna5FA8
    Participant
    February 20, 2021

    I have a MAC (apple product) and I am unable to deauthorize my account. No password is working. What should I do?

    Also, WINDOWS + R does not work for this PC. Windows is not ph the computer.

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      Nanaky
      NanakyCorrect answer
      Participating Frequently
      June 27, 2018

      Windows:

          Close all applications.
          Press WINDOWS + R.
          In the Open text box, type regedit and then press Enter. The Registry Editor opens.
          In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
          Remove the Adept Folder.
          In the Confirm Key Delete dialog, click OK.
          Close the Registry Editor.
          Open Adobe Digital Editions and reauthorize..

      Macintosh:

          quit Adobe Digital Editions.
          Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
          If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
          Open Adobe Digital Editions and reauthorize.

      Translate
      trold1997Author
      Participant
      June 27, 2018

      How do I reauthorize? I can't search on it in help

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      Nanaky
      Nanaky
      Participating Frequently
      June 29, 2018

      Help < Computer authorize?

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