Deleted Computer Authorization; Content became inaccessible; How to access?
Hi everyone!
I'm having a problem accessing my file which was accessed by a computer-authorized device after reauthorizing.
to help anyone better understand my issue, here's exactly what happened:
1. i downloaded an ACSM file.
2. installed Digital Editions (DE).
3. computer-authorized my device - lets call this authorization AUTH1.
4. opened the file; DE stopped responding; closed it, then redid this step about 4 times - same result.
5. installed DE on my mobile, logged in to my adobe account - lets call this authorization ID.
6. tried downloading the same ACSM file to my mobile using mobile-installed DE - failed; i figured it was because it was tagged to AUTH1.
7. erased AUTH1 authorization; because the prompt said only if i reinstalled my OS would i have issues accessing it again.
8. tried accessing the file from ID, realized that it my file is tied to AUTH1 and wont be able to view it there anymore.
9. computer-authorized my device again..... CANT ACCESS MY ACSM file (worth USD100).
Hoping i wouldnt need to buy the same file again.. I NEED HELP
,
Dic